Vandana Travel Experts (hereinafter referred to as "Vandana Travel Experts", "we", "us" or "our") understands and respects the importance of privacy of its users (hereinafter referred to as "You" or "Your"). This Privacy Policy sets out the basis on which any personal data we collect from You, or that You provide to us, via the website https://www.travelvandana.com (the "website") will be processed by us. Confidentiality of information provided by You will be maintained. Vandana Travel Experts includes its subsidiary companies.
This Privacy Policy is applicable to any person who books/purchases/intends to purchase/enquire about any product(s) and/or service(s) made available by Vandana Travel Experts through its website as well as offices including corporate office, branch offices and preferred sales partners. By making a booking/purchase or submitting Your personal data via the website or any offices, You agree to the transfer, storing or processing of such information. If You do not agree to Vandana Travel Experts' use of Your personal data, we cannot accept Your booking and You should not use the website.
You may be asked for personal information including but not limited to name, address, email address, telephone number, date of birth, credit/debit card number (in encrypted form) with expiration date, banking details, Aadhaar details, PAN details, visa-related documents (photographs, bank details, business/company details, etc.), passport details (passport number, issue date, expiry date), mobile number, professional qualifications/details, etc., any time while making a booking/purchase via the website or any other customer touch points.
We may keep a record of Your email or other correspondence, and if You call us by telephone, we may monitor and/or record phone conversations for training and customer-service reasons. We may collect details of Your computer and visits to this site (including traffic data, location data, IP address, operating system and browser type) for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
In some cases we may also need to collect more sensitive personal data such as information regarding Your medical conditions, disabilities and special requirements along with supporting medical certificates. This information is collected to arrange for the services You are requesting and may also be used internally for research, analysis and auditing. Cookies and other information may be used to optimise the viewing experience, troubleshoot problems and serve better content.
The predominant purpose in collecting, storing, transferring or sharing the information is to:
This site uses cookies to distinguish You from other users. Cookies are small pieces of information stored by Your browser on Your device's hard drive when You visit the website. Most web browsers automatically accept cookies. You can control and delete how and whether cookies will be accepted by changing the options on Your web browser, but disabling them may affect the functionality of this website. Once You access the website, You consent to our use of cookies. Some cookies are essential to make the website user-friendly and to allow You to make bookings/purchases; others help us provide a good experience and improve our site. No personal information is collected during this process; the information collected is anonymous and does not link online actions to You.
We may record anonymous, non-personal information about Your visits to this and other websites in order to measure advertising effectiveness. This may include pages browsed and products/services viewed or booked. None of this information is passed to any third party and is used solely to provide You a better experience. Some cookies are "session cookies" that are deleted at the end of a session; "persistent cookies" remain across multiple visits. You are free to decline cookies if Your browser permits, although doing so may interfere with use of the website.
You may be offered automatic links to other internet websites relevant to a particular aspect of this website. These third-party website owners may use combined information about Your visits to provide advertisements about related goods and services. We do not share any of Your personal information with these third-party website owners unless You give us permission, in writing, to do so. Clicking on these automatic links means You are no longer on the website of Vandana Travel Experts, and we take no responsibility for these other websites or their content. Please check the Terms & Conditions and privacy policies of those websites before submitting any personal data.
In order to improve service efficiency, Your personal information may be shared with our holding company, subsidiary company, associate companies, or an entity which controls, is controlled by, or is under common control. Such information will be shared under controlled and secure circumstances. In any event of a merger, sale or re-structuring, the customer's personal information may be transferred to the appropriate party.
We may share Your personal information with service providers such as hotels, airlines, destination management companies, transport service providers or any other suppliers involved in fulfilling Your booking/purchase. By making a booking with us, You authorize us to share Your information with the said service providers/suppliers. We may share Your personal information with business partners like banks, insurance companies, international SIM card providers, visa consulates, etc. We may disclose Your personal information if required by law, or when necessary to comply with a court order, judicial proceeding or other legal process, or to exercise our legal rights or defend against legal claims.
We may use the information generated from an enquiry or a booking/purchase made by You on this website to contact You by telephonic and/or electronic means (email, RCS) with information and offers relating to the products about which You enquired. At any point of time You can ask us not to process Your personal data for marketing purposes by sending a request to unsubscribe the email address to vandanatravelexperts@gmail.com.
We will send You information and offers via email relating to products offered by us if You have opted in to receive such marketing. We will not pass Your contact details to any third party other than our group companies for marketing purposes unless You have expressly agreed. As part of our marketing policy You may receive promotional emails, newsletters and exclusive promotions. Opinions, suggestions and feedback given by You are highly appreciated; participation in online surveys is optional. You also give us your consent to use your photographs captured during tours to be published on the website for marketing and advertising purposes.
Information transmitted via the internet is never completely secure and we cannot guarantee the security of Your transmitted data; therefore any transmission done via the internet is at Your own risk. The website has stringent security measures in place to protect the loss, misuse and alteration of the information, and appropriate security measures and certifications are in place to protect Your personal data. We use SSL (Secure Socket Layer) technology to encrypt all information transmitted by You. All information You provide to us is stored on our secure servers. While no system is fool-proof, we will do our best to ensure Your data remains safe. In no circumstance will Vandana Travel Experts be held responsible for any loss of Your personal information due to malicious attempts of unlawful interception by a third party.
Certain parts of the website are accessible only after You sign in. Passwords provided by us or chosen by You to sign in must be kept confidential. We ask You not to share a password with anyone. You may withdraw Your consent to submit any or all personal information; in such case, Your access to the website may be limited and/or we might not be able to provide the services to You.
Our products, ideas and concepts, our logo, and our brand name "Vandana Travel Experts" are exclusively and predominantly developed by us. We have trademarks, watermarks and copyrights registered in the name of Vandana Travel Experts and our owners. You agree that You will not use or display any registered IPR without prior written consent from Vandana Travel Experts. Any person who attempts to infringe Intellectual Property Rights vested upon us shall face legal consequences.
It shall be Your duty to ensure that the information provided by You is true, accurate and complete. Vandana Travel Experts will not be held responsible for the authenticity, accuracy and correctness of such information.
By opening, browsing or using this site for transactions or storing any data/information, You agree to comply with the latest revised privacy policy in effect at such time. The contents of this Privacy Policy are subject to change at any time without notice. If at any time You believe that we have not adhered to the Privacy Policy, please inform us by email at vandanatravelexperts@gmail.com and we will take all reasonable efforts to promptly determine and resolve the issue.